After Sales ServiceFAQ
Q1: Can you offer free samples for synthetic diamond powder?
A: Yes, free samples can be offered in certain quantity, but big samples and special products with charge.
Q2: Can I have a sample order for your products?
A: Yes, we welcome sample orders to test and check the quality.
Q3: What is your delivery time?
A: Sample order: Within 7 working days
Mass order: Within 20 days after 50% deposit received for conventional products. Negotiation for special products.
Q4: What is your payment terms?
A: T/T, D/P, L/C and so on.
Q5: Are all your products on the website?
A: Not all the products on the website. For some related products or the sizes that are not included on the website, please make an inquiry separately.
Q6:If my quantity is large,can you meet me?
A:Quality based,integrity management,Welcome to visit!
How to purchase the products you need?
1. Please tell us the specifications and uses of the products you need, and we will recommend the most suitable ones for you.
2. If you are satisfied with our solution, we would like to provide samples for testing at your request at any time.
3. If you are satisfied with the samples, please place orders with us.
4. Within 7 days after the confirmation, we will send your products by air or express delivery, and maybe the time is shorter.
5. For your special requirements, we will provide you with special service solution.
